Jard Partner Agreement

Version 1.2 · Effective from 14 June 2026

This agreement supplements Jard's General Terms and applies to You when you operate on the Jard platform as a Partner. In the event of a conflict, this agreement takes precedence in matters concerning the Partner. Terms not separately defined here have the same meaning as in the General Terms.

In the event of any discrepancy between the Finnish and English versions of this agreement, the Finnish version shall prevail.

1. Parties and Formation of the Agreement

This agreement is concluded between Yardscape Oy (Business ID 3579881-7, "Jard") and the service provider registered on the Platform ("Partner", "You").

The agreement is formed electronically when you complete registration, pass Jard's approval process, and accept this agreement and Jard's other terms.

Under this agreement, You are granted the right to offer your services to Customers through the Platform under the terms of this agreement.

2. Partner's Status (Independence)

The Partner operates independently and at their own risk and is not an employee, representative, agent, or subcontractor of Jard. This agreement does not create an employment relationship, agency, partnership, joint venture, or franchise relationship between Jard and the Partner.

As a Partner, You:

independently decide on your working hours, working methods, pricing, equipment, and which requests for quotes you respond to
are free to offer your services outside the Platform and on other platforms
enter into the service contract with the Customer in your own name and at your own risk
are solely responsible for your own taxation (incl. income tax, VAT), pension and social insurance contributions (YEL/TyEL), employer obligations (if you have employees), bookkeeping, and statutory permits, notifications, and insurance
are responsible for ensuring that your operations comply with all applicable legislation in your industry (incl. occupational safety, waste management, electrical and plumbing work, chemicals, employee rights)

You may not give the Customer, an authority, an insurance company, or any third party the impression that you act in Jard's name or as its employee, unless this agreement or Jard's written permission grants you such a right (see section 11).

3. Eligibility

To join the Platform, the Partner must:

be a company or sole trader registered in Finland (Business ID mandatory)
be registered in the Prepayment Register (Ennakkoperintärekisteri)
be registered in the VAT Register, unless the activity remains below the VAT liability threshold
duly manage their YEL or TyEL pension contributions
pass Jard's background check, which is based on publicly available information (incl. the Finnish Business Information System YTJ, the Prepayment Register, the VAT Register, the tax debt register, and credit information registers)
provide Jard with the requested documents (incl. Business ID certificate, register extracts)

We recommend that the Partner holds liability insurance adequate for the nature of the activity, covering damage that may be caused to the Customer's property or person. Obtaining and maintaining such insurance is the Partner's own responsibility; it is not a condition of joining.

Jard has the right to approve or reject a new application at its own discretion. Where the account of an already approved Partner is restricted or suspended, or the agreement is terminated, Jard will inform the Partner of the reasons in accordance with section 12. Jard may at any time request the Partner to provide up-to-date documents to verify that the eligibility requirements are met.

If any eligibility requirement ceases to be met during the contractual relationship (e.g. the company is removed from a register), the Partner must notify Jard without delay. Jard may suspend or terminate the agreement in accordance with section 12 if the eligibility requirements are no longer met.

Light entrepreneurs (kevytyrittäjät). A light entrepreneur may also join the Platform if they have their own Business ID and are registered in the Prepayment Register (e.g. a sole trader business established through an invoicing service). The Partner's own Business ID must appear as the seller on invoices issued to the Customer. Light entrepreneurship without an own Business ID does not currently meet the eligibility requirements.

4. Service Quality and Visibility on the Platform

The Partner commits to:

performing services professionally and with due care in accordance with good industry practice
arriving at the agreed time and place
bringing the necessary tools, supplies, and protective equipment
treating the Customer, the Customer's property, and home with respect
informing the Customer without delay of any obstacles, delays, or need for additional work
complying with all statutory obligations and safety regulations applicable to the industry
responding to the Customer's messages in the Platform chat within a reasonable time

Visibility and ranking on the Platform. The order and visibility of Partners in the Platform's search results are primarily determined by the following factors: the average and number of customer reviews, response speed to requests for quotes, the number of cancellations, and the Partner's distance from the location of the job. The order is formed automatically based on these factors. Jard does not guarantee any particular visibility or ranking.

Jard does not use quality metrics for disciplinary purposes. However, if the Partner's conduct repeatedly and materially deviates from the commitments in this section (for example, repeated unjustified cancellations or substantiated complaints), Jard will raise the matter with the Partner, stating its reasons, before any measures under section 12.

5. Quotation Process and Contract with the Customer

The quotation process proceeds as follows:

The Customer submits a request for quotes through the Platform
You may review the request and, if you wish, submit a quote stating at least the price, estimated duration, and proposed date
The validity period of the quote must be clearly stated (default 7 days unless otherwise indicated)
When the Customer accepts your quote on the Platform, a service contract is formed directly between You and the Customer on the terms of the quote
After acceptance, you may communicate with the Customer in the Platform chat
You perform the service at the agreed time and the Customer pays You directly

You are responsible for your own pricing. Prices must be lawful, reasonable, transparent, and include value added tax. The Partner is also responsible for providing the Customer with a receipt or invoice as required by the Finnish Accounting Act and the Value Added Tax Act. Jard does not act as an intermediary in this respect and does not settle the Customer's payment.

6. Lead Fee (Jard's Remuneration)

The payment model is lead-based:

The Partner pays Jard a lead fee for each quote that the Customer accepts on the Platform. No lead fee is charged for other contacts, unless expressly and clearly defined otherwise in the Platform's price list.
The lead fee is charged from the Partner via Stripe using the payment method the Partner has saved on the Platform
The amount of the lead fee is determined by the price list in force on the Platform at the relevant time
The lead fee is payable to Jard regardless of whether the service is completed, whether the Customer pays the price under the accepted quote, or whether the service contains defects, unless otherwise provided in this agreement

Payment between the Customer and the Partner

The Customer pays for the service directly to the Partner in the manner indicated by the Partner
Jard does not collect, receive, manage, or settle payments between the Customer and the Partner
The Partner is solely responsible for the payment, its collection, debt recovery, recovery costs, and credit loss risk

Lead fee refunds

The lead fee is refunded to the Partner when:

the Customer cancels an accepted quote more than 24 hours before the agreed start of the service, and the Partner has not yet started preparing for the work, reasonably interpreted
Jard subsequently determines that the lead arose as a result of a technical error, misuse, or a duplicate request
the lead is found, based on Jard's own review, to be fraudulent or submitted by a bot

A refund can be requested through the Platform or at info@jard.fi. Jard makes the refund decision reasonably and in good faith and informs the Partner of the reasons for the decision.

Changes to the price list. Jard has the right to change the amount of the lead fee by notifying the Partner at least 60 days in advance through the Platform or by email.

7. Transacting Through the Platform

The Platform's operations are funded by lead fees. We therefore agree as follows:

For the duration of the contractual relationship, new assignments with Customers with whom the customer relationship was established through the Platform shall be agreed through the Platform whenever the service falls within the Platform's service categories. This means that the Partner may not:

propose to such a Customer that they agree on a job outside the Platform, for example to obtain a discount or to agree more quickly
accept a Customer's proposal to agree outside the Platform without informing Jard

This condition applies only to Customers with whom the customer relationship was established through the Platform. It does not restrict the Partner's right to serve their other customers, acquire new customers outside the Platform, or operate on other platforms. After the agreement ends, the Partner may freely serve Customers met through the Platform as well.

Consequences. If an assignment is agreed outside the Platform contrary to this section, the Partner shall pay the lead fee for the assignment in accordance with the Platform's price list, in the same way as if the quote had been accepted on the Platform. In the event of repeated or intentional breaches of this section, Jard may issue a warning or terminate the agreement in accordance with section 12.

If a Customer suggests agreeing outside the Platform, we hope you let us know — it helps us develop the Platform so that transacting through it is the best option for both parties.

8. Complaints, Insurance, and the Partner's Liability Towards the Customer

Customer complaints. The Customer and the Partner handle complaints between themselves in accordance with the service contract and applicable legislation. The Customer has the rights provided by the Finnish Consumer Protection Act (incl. rectification of defects, price reduction, cancellation of the contract, damages) directly against the Partner.

Jard's role. Jard is not a party to the service contract and is not liable for defects, damage, or the quality of the service performed by the Partner. Jard may, however, at its own discretion use complaint information it receives in the quality assessment under section 4 and in the moderation measures under section 7 of the General Terms. Jard's liability towards the Partner is governed by section 10 of the General Terms (limitation of liability).

Partner's liability. The Partner is fully liable for:

damage caused to the Customer's property or person
their own occupational safety and tools
the actions of any of their employees
keeping any insurance they hold in force throughout the agreement
damage caused to third parties

Indemnification. If a Customer, an authority, or a third party presents a claim against Jard based on the Partner's actions, omissions, defects in the service, damage, breach of laws or obligations, or incorrect information provided by the Partner, the Partner undertakes to hold Jard harmless from such claims and to compensate Jard for the reasonable costs incurred as a result, including legal costs.

9. Reviews

Customers may review the service performed by the Partner. You may respond to reviews on the Platform in an appropriate manner.

Jard may remove, edit, or hide a review in accordance with section 7 of the General Terms. The Partner cannot demand the removal of a negative review that complies with the rules.

10. Confidentiality

The Partner undertakes to keep confidential:

Customers' personal data and information relating to their home, family, or life situation
non-public information concerning Jard's business (incl. pricing, technology, strategy, financial information)
information available on the Platform concerning other Partners' pricing, customer base, or operations

The confidentiality obligation remains in force for the duration of the agreement and thereafter indefinitely with respect to personal data, and for three (3) years with respect to other information. The information may be used only for performing the service or as otherwise expressly permitted by law.

11. Marketing and Brand

The Partner may use the designation "Jard Partner" in their own marketing during the term of the agreement and in accordance with Jard's instructions in force at the relevant time
The Partner may not use Jard's logo, word mark, trademarks, user interface elements, or other brand elements without Jard's separate written consent
The Partner may not present themselves in a way that creates the impression of an employment relationship with Jard, agency, subcontracting, or official cooperation other than as a Platform Partner under this agreement
Jard has the right to use the Partner's company name, logo, images, and service descriptions on the Platform and in Jard's own marketing, provided that the use is reasonable and respectful of the Partner's corporate image

Upon termination of the agreement, the Partner shall cease using Jard's trademarks and the "Jard Partner" designation no later than within 14 days.

12. Term and Termination of the Agreement

Term. The agreement is valid until further notice.

Termination by the Partner. You may terminate the agreement at any time without a notice period through the Platform or by email to info@jard.fi. Any open quotes, accepted orders, and outstanding amounts owed to Jard must be settled.

Termination by Jard. Jard may terminate the agreement with 30 days' notice by informing the Partner of the termination and its reasons in a durable manner (email or the Platform).

Restriction or suspension of the account. If Jard restricts or suspends the Partner's account (e.g. for the duration of an investigation), Jard will inform the Partner of the reasons for the measure no later than when it takes effect, unless providing such information is prohibited by law or would jeopardize the investigation of misconduct.

Termination without notice. Jard may terminate the agreement with immediate effect if the Partner, among other things:

repeatedly or intentionally breaches section 7 (transacting through the Platform)
repeatedly neglects service quality, schedules, or their obligations towards the Customer
has provided materially incorrect information in connection with the application or during the contractual relationship
acts unlawfully or contrary to orders of the authorities
behaves inappropriately, threateningly, or in a discriminatory manner towards a Customer, another Partner, or Jard's personnel
no longer meets the eligibility requirements of section 3
is insolvent, declared bankrupt, or placed in corporate restructuring
repeatedly fails to pay their lead fees

The reasons for termination will be communicated to the Partner without delay and in a durable manner, unless providing such information is prohibited by law or would jeopardize the investigation of misconduct.

Effects of termination.

Accepted but unperformed orders must be completed, unless cancelled by mutual agreement with the Customer
Lead fees and other amounts owed to Jard become immediately due and payable
The confidentiality obligation (section 10) continues in accordance with section 10
The use of the "Jard Partner" designation and Jard's brand elements must cease (section 11)

13. Personal Data

The Partner acts as an independent data controller with respect to the Customer's personal data that the Partner receives and processes in order to perform the service (incl. name, address, contact details, information concerning the property). The Partner is responsible for ensuring that the processing complies with the requirements of the General Data Protection Regulation (GDPR), the Finnish Data Protection Act, and other applicable legislation.

Jard processes the personal data of Customers and Partners as the operator of the Platform and as an independent data controller in accordance with the Privacy Policy (jard.fi/privacy). Jard discloses to the Partner only the Customer data necessary for the performance of the service.

14. Changes to the Agreement

Jard may amend this agreement by giving notice of the changes at least 30 days in advance. For material changes (incl. an increase in the lead fee, section 6), the notice period is at least 60 days. If you do not accept the changes, you may terminate the agreement before they take effect. Continuing to use the agreement after the changes take effect is deemed acceptance of the changes.

15. Governing Law and Disputes

This agreement is governed by the laws of Finland, excluding its conflict-of-law provisions.

The parties shall primarily seek to resolve disputes through negotiation. If an amicable settlement is not reached, disputes shall be finally resolved by the District Court of Helsinki.

By accepting this agreement, the Partner confirms that they have read and understood its contents in full.

Contact: info@jard.fi · jard.fi